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Privacy Policy

At New Vine Wine Tours, a family-owned business crafting unforgettable wine, brewery, and distillery experiences on New York's North Fork, we value your trust and privacy. This Privacy Policy explains how we collect, use, protect, and share personal information when you interact with our website (newvinewinetours.com), book a tour, or contact us. By using our services, you consent to these practices.

We comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) for California residents. If you're in the EU/UK, we'll honor GDPR principles where relevant. Questions? Email us at dana@newvinewinetours.com] or call (631) 409 - 8687.

1. Information We Collect

We collect only the information needed to provide our services. This includes:

  • Contact Details: Name, email, phone number (for bookings, confirmations, and updates).

  • Payment Information: Credit card or billing details (processed securely via third-party providers like Stripe or PayPal— we don't store full card numbers).

  • Booking Preferences: Tour dates, group size, dietary needs, or special requests (to customize your experience).

  • Usage Data: IP address, browser type, and pages visited (via cookies for site analytics—see Section 6).

  • Communication Records: Messages from emails, forms, or calls.

We do not collect sensitive data (e.g., health info beyond basic allergies) or information from children under 13. If you're booking for a minor, provide only necessary guardian details.

2. How We Use Your Information

Your data helps us:

  • Process and fulfill bookings, including coordinating transportation and tastings.

  • Communicate about your tour (e.g., reminders, changes).

  • Improve our services (e.g., analyzing feedback to enhance North Fork adventures).

  • Send promotional emails (only with your opt-in consent; unsubscribe anytime).

  • Comply with legal obligations (e.g., tax records).

We use data based on:

  • Contract necessity (for bookings).

  • Your consent (for marketing).

  • Legitimate interests (e.g., fraud prevention).

3. How We Share Your Information

We don't sell or rent your data. We may share it with:

  • Service Providers: Payment processors (e.g., Stripe), transportation partners, or wineries for tour logistics (bound by strict agreements).

  • Legal Authorities: If required by law (e.g., subpoenas) or to protect safety.

  • Business Transfers: In a merger/acquisition (with notice).

No sharing with advertisers or unrelated third parties.

4. Data Security and Retention

We take reasonable steps to protect your information:

  • Encryption: HTTPS for website data; secure servers for storage.

  • Access Controls: Limited to essential team members with multi-factor authentication.

  • Monitoring: Regular audits and breach response plans (notify you within 72 hours if affected).

We retain data only as long as needed:

  • Bookings: 7 years for records/taxes.

  • Marketing: Until you opt out.

  • Analytics: Anonymized and aggregated.

After that, we securely delete or anonymize it.

5. Your Rights and Choices

You control your data. Requests are free and processed within 45 days (extensions possible). Contact us to:

  • Access or Update your info.

  • Delete (subject to legal holds).

  • Opt-Out of marketing (click unsubscribe or email us).

  • Object/Withdraw Consent (won't affect past processing).

  • Portability (get a copy in usable format—CCPA/GDPR).

California residents: Exercise CCPA rights via [email link/form]. We don't discriminate for exercising rights.

For EU/UK: Act as your data controller; complaints to your local authority.

6. Cookies and Tracking

Our site uses minimal cookies:

  • Essential: For site function (e.g., form submissions).

  • Analytics: Google Analytics (anonymized; opt out via browser settings).

We don't use targeted ads. Manage cookies via your browser or our [cookie banner, if you add one].

7. International Transfers

As a U.S.-based company, data is stored in the U.S. (e.g., AWS servers). EU/UK users: We ensure adequate protections via Standard Contractual Clauses.

8. Changes to This Policy

We may update this policy for legal or business reasons. We'll notify you via email or site notice. Continued use after changes means acceptance.

Contact Us

New Vine Wine Tours [Your Full Address, e.g., PO Box 123, Greenport, NY 11944] Email: [your-email@newvinewinetours.com] Phone: [your-phone-number]

Thank you for touring with us—we're committed to keeping your privacy as refreshing as our wines!

Quick Implementation Tips

  • Customization:

    • Insert your real contact details, payment provider, and any specifics (e.g., if you use Square instead of Stripe).

    • If you have a newsletter signup, expand Section 2.

    • Add a cookie consent banner tool (free via CookieYes) if needed.

  • SEO/UX: Title the page "Privacy Policy | New Vine Wine Tours" for search. Link it in your footer and booking forms.

  • Legal Check: Run it by a free tool like PrivacyPolicies.com generator for tweaks, then a lawyer (~$200-500 for review).

  • Google Ads Boost: This directly supports your verification answer—mention the URL in your response.

This should get you compliant and trustworthy fast. If you need expansions (e.g., terms of service) or tweaks, just share more details!

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